Fix the issue of CNIC expired and payment block to receive the 13500 of BISP

Benazir Income Support Programme (BISP) helping millions of families in Pakistan. In 2025, the government has announced a payment of Rs. 13,500 under the BISP scheme. Many individuals are facing issues receiving their payments due to expired CNICs (Computerized National Identity Cards) and blocked accounts.

If you are facing these issue, don’t worry — the solution is simple. In this article we will guide you step-by-step on how to reactivate your payment and fix CNIC expiry problems to receive your payment.

Why CNIC Expiry Causes Payment Block in BISP?

In this era, BISP is updated. BISP verifies everyone through the NADRA. If your CNIC has expired you will face these issue:

• Identity cannot be verified.
• Your payment gets temporarily blocked.
• You may be marked as ineligible until renewal.

Here we will guide you step by step, how to fix these issue:

Steps to Fix CNIC Expired and Unblock Rs. 13,500 BISP Payment

✅ Step 1: Renew Your CNIC from NADRA

1. Visit your nearest NADRA office.
2. Apply for CNIC renewal by showing your old card.
3. Pay the applicable NADRA fee.
4. Receive a renewal slip (this can be used as temporary proof of CNIC update).

✅ Step 2: Inform BISP Office About CNIC Renewal

After renewing your CNIC:

1. Visit your nearest BISP Tehsil Office.
2. Bring the following documents:
   • CNIC renewal slip or new CNIC
   • Original expired CNIC
   • BISP registration form (if available)
3. Request the BISP officer to update your CNIC status in their system.

✅ Step 3: Wait for System Update

• It usually takes 5–10 working days for BISP to reflect your new CNIC status in their records.
• You will receive an SMS from 8171 once your payment is reactivated.

✅ Step 4: Check BISP Payment Status

You can check your status online:

1. Go to the 8171 Web Portal
2. Enter your CNIC number
3. Enter the image code
4. Click on “Maloom Karen” (Check Now)

If your CNIC is now valid and the payment is reactivated, it will show your Rs. 13,500 eligibility status.

What If You Still Don’t Receive the Payment?

If your payment is still blocked even after renewal, follow these steps:

• Call BISP helpline 0800-26477 or send a query via SMS to 8171.
• Visit the nearest HBL Konnect or BISP payment center with your updated CNIC.
• Contact Us

Final Tips

• Always keep your CNIC valid and updated.
• Never share your CNIC or BISP details with anyone except official staff.
• Only trust messages from official BISP number 8171.